Dear customer, we are writing today to inform you of a situation that were recently alerted to. It appears that several packages were seized by law enforcement in Oregon and, regretfully, yours was among them.
Here is what will likely happen: You will receive an official letter declaring that your package of preservation genetic souvenirs was seized under the premise that they have reasonable grounds to believe the contents are non-mailable and possibly in violation of Federal Controlled Substances Act.
WE are not lawyers and, as it states in our FAQ, WE are not not responsible for issues regarding legality or deliverability to your state, region or country. If you choose to contact them and ask for your property that is your right but we cannot advise for or against that action. We have never had a customer who was contacted by law enforcement to date.
That said, here is what we WILL do. A manager or representative WILL be in touch to find out from you if you wish to try for a second delivery or if you prefer a refund - either option at NO cost to you. If you have already reached out to us, thank you in advance for your patience as we get all the emails answered in a timely manner.
Received the letter today, from the USPS postal inspection services, criminal investigation service center. Same deal as the old customs letter, except they sent this one priority envelope. But they've got SHN address as a UPS store in Medford, if that's the case, a guy should have known that UPS would turn in suspicious activity. Says they tried to get a hold of the sender as well as the adressee. I would be leary of this company from now on. JME