Bro, i'm glad you got your dollars back, but I have to say that if I didn't use them then I would not have the world class beans in my fridge that i do now! I get that you are well angry, shit I would be too, but take a deep breath and move on. I freaked out in a bad way when I got my first symbiotic order because the beans had been taken out of the original packaging and put into a flat container. Then I checked their website and it clearly states that due to experience over time they need to break down some orders ONLY for international shipments so that they will get through customs! This is only when breeders use much bulkier packaging like Symbiotic do! Shit that's good service as far as i can see now, but as first I didn't think that at all. I think some bean collectors get very touchy when things don't go smoothly lmfao! (and i mean me)
Peace and best of luck getting those beans