Mr. Krambo44
Active Member
just wondering if anyone has had good luck with the Mars hydro warranty. Well after purchasing a 900 model 7 LEDs and 2 fans stopped working. I was in contact with somebody there ( they answered 1 email) and was told I can't return the unit because exactly this( I use and can't return lite used an we can't take it back because we make very little profit). To me I don't think they honor any warranty that's not being demo on a channel or grow show. To me that's bad buisness. The only answer I received from them I was told I would be sent replacement parts. That was almost 3 months ago. I don't think I would purchase from them again. Any one get parts or unit fixed?