Um…what????
not a different light - a different policy. Reading and comprehending are two separate things.
Actually, I think it would be better to just throw $20 to people who need validation and avoid all this negative stuff. I think that's just the cost of doing business.
You still haven't explained how that gives you a different price than you expected back then.
The only thing that matters is what you would pay now (using today's less gimmicky pricing) versus what you would have paid if you used your discount under the old pricing.
I guess I keep thinking they'll see it if they think about it long enough. I can sort of understand tstick's perspective. If you go to the grocery store and say "hey, I thought this was $2.99, not $5.99" they tend to give you $2 and not sweat the small stuff. They make it back on volume. Instead of tying up the line, sending a courtesy clerk to check the price, they make it right and win a customer for life. Customers like being taken care of.
EH can change the policy whenever he wants..........it's HIS COMPANY, don't like it== don't buy it.....He moves out old inventory to make room for the new models. As a result of that, he lowers the GENERAL price on those older models. That's easy to understand.
Therefore, as an informed-customer looking for the BEST price, I wait until he lowers the GENERAL PRICING and then make my secondary purchase with the idea that, as a returning customer, I will ALSO receive and additional discount based upon that GENERAL PRICING. *In my best Jamaican accent* Let me bruk it down!:
1.) I pay $500 for my first light (full retail) with the understanding that, IF I buy from him again, then I will get a $50 discount. Meaning that I will get my second light for $450 -IF the general pricing doesn't change.
2.) Over the course of time, he lowers his general pricing nearing the end of the year so that, what once was $500 is now $400.
Great! Especially for me! I am a returning customer, after all!
3.) I wait until the general prices are lowered and then make my order -again, WITH the understanding that I can take off that additional $50, thinking that MY price will be $350.
4.) but…nope! -policy has changed!
You can still buy old inventory at a discount. Those are discounted from the new, less gimmicky pricing model. They're relative to today's prices the same way they were to the prices at the time.
I completely agree with this. He has great lights...but if you don't like the service don't buy. I chose not to buy myself and went with a Hans Panel. Reason why is because every time I made an order, I received an email the next day saying they were out of stock. He needs better communication with his warehouse on the availability of his product. I would not of cared if the website said they were out of stock and to make a pre-order (which is what is happening now) but at the time my orders were placed they were listed in stock and took payment for them. Also, the one time I did get my order, it came to me in the mail with a broken fan. It took him 2 weeks to mail out a replacement after saying it would be mailed out immediately. The package for the fan had a ship out date two weeks later than when he said he would send a new one. I love their lights, just a little frustrated with my experience ordering from them which is why I opted to get the Hans. In the future, I will be building my own COBs
I agree with that. Inventory is a closed system. There should never be a misunderstanding about how many lights (or replacement parts) are in stock, committed to a pending order, etc. This should be a process, not an art.
New light, back then , with discount…about $450~
I didn't do anything wrong! I just wanted to give him hundreds more dollars is all! 
I'm happy. Im always happy. I just like to fact check statements and call bullshit when I see it.
We get it it. You wanna have Jeff's baby. You wanna be his baby momma.New light, back then , with discount…about $450~
Same light, with general pricing discount, at it's lowest point (that I know of)…about $400
I expected to get the light for $350, but he said he was no longer honoring the return-customer discount. $400 was as low as it was going to go.
But none of the lights that I wanted are even available, now, anyway! Too late!
And, yes, I know that I would have been willing to pay $450 back in the day, when the prices were high. Irrelevant, though…He changed the general pricing on the remaining inventory he had so that he could make room for the next models that would be soon replacing the older versions. I just waited for what I thought was going to be the best deal for me, the returning customer. Hurray for me! right? Nope.
It's only $50 in terms of cash, but the idea behind advertising an incentive such as a return-customer discount and then not honoring that specific discount, after the fact, is worrisome to me. The discount was in addition to the general pricing, as I understood it to be advertised.
The policy was a hassle for him? Okay, but why take away my cupcake?
It's worrisome to me. It indicates that if he gets too exasperated by some other policies that he made, then he might just change those, too, (to avoid hassles from needy customers). It's his company and he can do whatever he wants. nyeh! nyeh!