Ordered 9th and 10th order on May 30 and May 31. The 10th order came today and I'm not the slightest bit worried about the 9th. These orders were only a few hours apart, and I know that one could have taken a different route. This time I ordered the mug and ashtray. Was very pleased with the Bodhi mug! I'm betting the size difference is what caused one package to take a different route.
If the ashtray order doesn't show up, I'll simply contact 'tude and I KNOW they'll make it right.
Due to a long story I'm not willing to type out, I fell short of freebies on my last few orders by only several pennies. On my 10th order, I mentioned this in the notes and asked for the staff to look over my account and see if I could possibly get a few of their GSC freebies to help me feel better about missing out on freebies. Call this a token of appreciation for my loyalty to the shop..?..... I didn't point the blame at them, I told them my story and also told them I realized falling short of freebies does not entitle me to future freebies....
When I received this order, I had EIGHT free GSC in addition to regular freebies I received. Since I only ordered two packs of beans on this purchase, my 14 freebies really plumped up the deal!
I cannot understand the horror stories about Attitude and sure as hell don't wanna sound like a salesman or buddy of the shop. My business with them has been better than any other bank and far surpassed my expectations. All bullshit aside, I'm extremely satisfied with their customer service and cannot imagine them being any better at pleasing customers.
Can't wait for order #11. If it's as big as I'm planning, I'll post a picture of it in this thread for anyone that follows...