Problem ordering Subcool Gear from Bidzbay

Thought I would throw this out there for everyone...

Ordered some TGA Gear from Bidzbay/Breedbay and sent in the payment back in May. Spoke with Doc Bob through email and basically he told me that the payment was never received. I continued to contact him/customer service there and really was just ignored. At this point I will say that I have been very satisfied in the past and even when there was a problem I was taken care of. However, this time I was not satisfied and not taken care of. I really was hoping for some sort of contact from customer service there but nothing. I have given up on the whole deal but thought I would pass on my experience. I recently left feedback on every transaction I made there...some good and some bad. Miz Jill in turn left comments stating that I never tried to contact Sub or her...WTF? Didn't know I had too. Then said something like why leave good and bad comments about Doc Bob - Well that is because I have good and bad comments about Doc Bob. Long story short (too late) Send in the payment for about $200...No beans, no real customer service, just left with a feeling...I think you know what kind of feeling...nagging pain, empty pocket book, kinda like I got screwed.

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"I think you know what kind of feeling...nagging pain, empty pocket book, kinda like I got screwed."

Oh yeah, every time I have to mail in payment until I receive a payment received email. I've bought from Cannaseur/Bidzbay twice and had great experiences both times, but their order system was designed by a dyslexic monkey on acid.

I don't know what else to advise other than to put a detailed report in the seedbank review section (where it will stay for all time) and send an email to Greenman's Seedbank Update with a link to your review. If neither the seedbank nor the breeder will help you then you have no recourse in this industry other than awareness on the internet. I refer people to Cannaseur in a lot of posts, I can't do that if I'm not sure that people are going to get their beans. And that's nothing compared to what a post like yours will do.

After you write your review and email Greenman forward a copy of the email and the url for the review, and this thread, to both Bidzbay and TGA - explaining the situation again and how upset you are and how this unresolved issue is going to turn people off of an already difficult seedbank. If Attitude offered 5 packs I would have bought both purchases from them because of credit card security and online ordering. I can see a lot of North American orders drying up until they start accepting our credit cards.

I like the Cannaseur people, they've treated me perfectly both orders, but I do understand your frustration. Especially with their order system.

How did you pay? Money order/cash? Can you track the deposit of the money order? Any tracking on the mail?

http://www.seedbankupdate.com/su.html

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I ordered my beans from bidzbay on august 20th didnt send out the MO for about 2 weeks later. It got to them within 5 days and they showed paid, posted/sent within 2 days of recieving, I expect to have the beans any day now. I can only imagine how upset you are with losing not only your beans but 200 dollars. I would go with what Hobbes is recommending if the breeder nor the bank will help, well I dont know. Good Luck bud I hope you take the advice and I hope everything works out for you.

Hobbes said:

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I like the Cannaseur people, they've treated me perfectly both orders, but I do understand your frustration. Especially with their order system.

How did you pay? Money order/cash? Can you track the deposit of the money order? Any tracking on the mail?

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Yes, like I said I have had good experiences in the past and the gear is awesome, just didn't get mine. I paid in cash as I did a couple times before.

My beans took three weeks to lower US but like Hobbe said that site needs updating bad.Mandala seeds.com open back up in Jan.and thier stealth will blow your mind.(real profesionals)They have several seed breeders and Devi whos in customer service will order anything you need even if they dont carry it.(Daily e-mails)

I got four of Subs strains and have 34 plants vegging at about three weeks

i waited 2 weeks of hearing nothing from bidzbay phoned up doc bob n he said oh usually when someone wins an auction they send me a pm to take the payment WTF how piss poor is that?! then he said some BS about not taking a credit card payment for them but he decided he would do it for me anyway.

seriously im all for getting shtooooned but the dude needs to leave it till 5pm

that said subcool and mz jill are totally sound

Thanks Haze2 for the good thoughts.

Just wanted to say thanks to Breeder's Choice Seeds for a generous offer to help me out. Simply amazing. It dose not happen often but when a person offers to help another that has had some bad luck it is a beautiful thing. I am not looking for any handouts but I will keep that thought going and try to do an unrewarded deed today...I hope that anyone who reads this will do the same!

Im ordering some of Breeders choice columbian sativas,Ive had a good responce on here from the guy who breeds thier seeds

I almost picked up the majic merlin from Outlaw genetics, that shit looks potent and has some awesomely giggly characteristics. lol

Just wanted to say thanks to Breeder's Choice Seeds for a generous offer to help me out. Simply amazing. It dose not happen often but when a person offers to help another that has had some bad luck it is a beautiful thing.

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Hey bro, not a problem.

Don't matter if its Sub or Breeders Choice, Cannaseur is one happy family and we look after our members. Both Subcool and I know the guys, and their families there personally, honestly you could not meet more straight people.

Just remember guy's, Cannaseur cannot be held responsible for mail that doesn't make it from half way round the world if you did not send recorded or registered post.

Best to be sure and do that in the future.

Peace, enjoy!
HHF

HHF said:

Hey bro, not a problem.

Don't matter if its Sub or Breeders Choice, Cannaseur is one happy family and we look after our members. Both Subcool and I know the guys, and their families there personally, honestly you could not meet more straight people.

Just remember guy's, Cannaseur cannot be held responsible for mail that doesn't make it from half way round the world if you did not send recorded or registered post.

Best to be sure and do that in the future.

Peace, enjoy!
HHF

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to me it looks like subcool is a partner in bidzbay,but if your saying hes just close with the ownership,i guess i was way off.its hard to know who owns what,who breeds what,who uses genuine genetics,im finding so much hype and BS that it has gotten me seriously pissed.Someone said subcool said that he wasnt sure if it was trinity that pollinated his chernobyl,ok then drop it from the genetic line he posts at bidzbay.say what you mean and mean what you say.dont drop names to make a buck then just say,hey but its dank,its dank because subcool says its dank.fine,but can you see why all this name mateing bullshit is corrupting an already seedy business.i still think my long joke of the origins of trainwreck is as close to any one elses.because subcoool didnt use the arcata cutting,and you said that it was not a clone only strain to begin with,but HT said it was.you see how this gets way out of wack.

Mr.Therapy Man said:

My beans took three weeks to lower US but like Hobbe said that site needs updating bad.Mandala seeds.com open back up in Jan.and thier stealth will blow your mind.(real profesionals)They have several seed breeders and Devi whos in customer service will order anything you need even if they dont carry it.(Daily e-mails)

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I did not know they could special order. Their prices are kinda high for other breeders, but the stealth really is good.

HHF said:

Hey bro, not a problem.

Don't matter if its Sub or Breeders Choice, Cannaseur is one happy family and we look after our members. Both Subcool and I know the guys, and their families there personally, honestly you could not meet more straight people.

Just remember guy's, Cannaseur cannot be held responsible for mail that doesn't make it from half way round the world if you did not send recorded or registered post.

Best to be sure and do that in the future.

Peace, enjoy!
HHF

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I hear ya on the mail part but again some more communication from Cannaseur would have been great...Even if it was just to tell me "Sorry we cannot do anything for you" or " Hey sorry about your luck" or even "Fuck off and have a nice day". Ignoring a potential problem does not do anyone any good.

Thanks for taking the time to respond and thanks again for helping me out.

trapper said:

to me it looks like subcool is a partner in bidzbay,but if your saying hes just close with the ownership,i guess i was way off.its hard to know who owns what,who breeds what,who uses genuine genetics,im finding so much hype and BS that it has gotten me seriously pissed.Someone said subcool said that he wasnt sure if it was trinity that pollinated his chernobyl,ok then drop it from the genetic line he posts at bidzbay.say what you mean and mean what you say.dont drop names to make a buck then just say,hey but its dank,its dank because subcool says its dank.fine,but can you see why all this name mateing bullshit is corrupting an already seedy business.i still think my long joke of the origins of trainwreck is as close to any one elses.because subcoool didnt use the arcata cutting,and you said that it was not a clone only strain to begin with,but HT said it was.you see how this gets way out of wack.

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Hi Trapper,

Well, your right man. The whole business is 90% bullshit, the other 10% are real serious plantsmen battling just as hard as you to 'keep it all real', man, I feel ya!

You will get it straight from me, or as best I know. Arcata TW was a seedline. Made by one of the regions for most medical cannabis evangelists. A real, lovely man, who shared a lot with us. Our TW line is descendants of these genes. This is quite provable, shows you how much HT research anything bro. They don't give a fxxk.

HT just post a lot of crap, you can buy the cup same as you can buy a advert there. All the legal bud BS, shows you where their hearts are at man. They just talking 99% bs.

For the record, no Sub is not a partner in the business. It's owned by Pistils, one really cool guy who loves this plant.

We breed all our own work bro, collect our own plants, work our own ways, that you can be sure of. Can see it in the plant's and prices, we aint no middle men. You wouldnt believe how many in truth are though.

I hear ya on the mail part but again some more communication from Cannaseur would have been great...Even if it was just to tell me "Sorry we cannot do anything for you" or " Hey sorry about your luck" or even "Fuck off and have a nice day". Ignoring a potential problem does not do anyone any good.

Thanks for taking the time to respond and thanks again for helping me out.

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No Idea's what went wrong there bro, none. All I know is its the first time i've heard of any loss in or out of Cannasuer, in 6 years of knowing them, hence no problem for me to help you out on ya loss.

Peace! HHF

Ya Hightimes is a fraud.but hey kyle kushmans discoverd strawberry cough,just like me this past summer in italy i discoverd italy for my native ancestors here lol.kushman and danko have as much credability as a jonesing junkie.i cant wait untill pot becomes legal and we hear other voices in the cannabis community.im not sure any of the talking heads(we all know who they are) have even grown in the last 15-20 years,they travel to much makeing money at various events and writeing books.i think that thier has been so much lieing about what is what in the cannabis community that nothing is real.but when one of secratariats linage breaks his record,i will bye the latest flavor of the week.and we know that the records and dna of horses or in tact.in the cannabis community we can only believe the breeder or seedmaker.

Im getting that black haze HHF, Im going with some of your sale seeds too,soul fruit and probably the columbian black.Im just going to play with a few of your strains.Those strains bring back good memories

HHF said:

Hi

For the record, no Sub is not a partner in the business. It's owned by Pistils, one really cool guy who loves this plant.


No Idea's what went wrong there bro, none. All I know is its the first time i've heard of any loss in or out of Cannasuer, in 6 years of knowing them, hence no problem for me to help you out on ya loss.

Peace! HHF

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Thanks for clearing that up I always thought Sub was part owner. To be fair to Subcool and TGA, it was never the gear that was in question....

Pandora's Box Day 46 flower - Sub's super soil...

The folks involved with Bidzbay/Cannasuer seem legit and honest, but I have to say the ordering process on Bidzbay is *really* unclear and communication is very poor. I tried emailing several times (if you dig around you'll find at least 4 or 5 email addresses for them) and eventually got a response when I PM'd Doc Bob through the forum.

Note to any Bidzbay newbs: join their forum first and ask questions. Use the forum's PM system if you expect a response.

Holy crap this is this first real pick Ive got to see in full flower triched up pandoras box this is great, I have 10 PB coming any day now. I cant wait. Ill have mine in 5 gal buckets using FF happy frog and the full line of ROOTS Organics nutrients along with some Humbodlts own ultra snow storm. +rep on the awesome Pandoras Box kepp me posted on anything to come. Haze2