Serotonin
Well-Known Member
"As you all have noticed our Support Ticket System has been NOT working very well for already couple of days.
Many tickets did not went through the system and many reply-answers did not reached the customers !
In other words: this mail system has been broken ! Therefore we have closed the current system and working on a complete new support ticket system.
Our apologize for any troubles this has caused !
In the meantime you can email me (please only emergency emails!!! ) at:
help(at)nirvana-shop(dot)com "
Taken from their support page.
So... maybe they haven't gotten any of my emails.
Many tickets did not went through the system and many reply-answers did not reached the customers !
In other words: this mail system has been broken ! Therefore we have closed the current system and working on a complete new support ticket system.
Our apologize for any troubles this has caused !
In the meantime you can email me (please only emergency emails!!! ) at:
help(at)nirvana-shop(dot)com "
Taken from their support page.
So... maybe they haven't gotten any of my emails.