Laptop Gamerz - Help?
- Thread starter mistergrafik
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mistergrafik
Well-Known Member
Should I add Mykos?
solakani
Well-Known Member
Part Number 01AG856
Description Sodimm,16gb, Ddr4, 2666,Samsung
getogrow
Well-Known Member
i would do exactly as doug said and go crazy while being nice to them....if that dont work , find me a good board and ill slap it in. gonna cost you about 2 -3 weeks downtime though.
Be careful about who you send it to, that hard drive is your lifeline. you dont want nobody jacking your info up thinking it will fix things. Geek squad are terrible.
If you follow dougs advice , its really easy to get your info off there , may take you some time buts its worth it.
Be careful about who you send it to, that hard drive is your lifeline. you dont want nobody jacking your info up thinking it will fix things. Geek squad are terrible.
If you follow dougs advice , its really easy to get your info off there , may take you some time buts its worth it.
Doug Dawson
Well-Known Member
Well clearly you don't speak from experience as I have done this a number of times with different manufacturers. Sometimes they are good to you, sometimes not. Suggesting he waste many hundreds of dollars before making a simple phone call is just bad advice.
mistergrafik
Well-Known Member
This is true - I ordered the aluminum case already so it will probably be the best thing to do it this way first
I will call the dreaded Lenovo
Ok good save - I will try
Doug Dawson
Well-Known Member
You got nothing to lose bud, it's just a phone call. They will likely not help you but I have had Lenovo, HP, Dell and others go out of their way for me before. Just depends who you got and how big on customer service they are. You have a better chance being as how you got the high end model. I agree with Getogrow about your data as well. When you get your case put your drive in it and get your data. Than if you drop the laptop off for repair somewhere just don't put the drive back. Wait until they replace the board and bring it when you pick up the repaired unit. Pop it in and make sure it boots while still there.
athlete
Well-Known Member
You're right, I was being inconsiderate of the situation. Good luck with the call. Maybe they'll offer an extended warranty.
I just don't want anyone thinking that they can call and sweet talk someone into replacing a device with an expired warranty. You'll be lucky to get any type of tech support. But hey, maybe they're more lenient with consumer grade devices (as opposed to business).
I just don't want anyone thinking that they can call and sweet talk someone into replacing a device with an expired warranty. You'll be lucky to get any type of tech support. But hey, maybe they're more lenient with consumer grade devices (as opposed to business).
Doug Dawson
Well-Known Member
All good man. I think the biggest plus on his side is the fact that this is their top tier super expensive machine. From a business perspective do they want a guy who spent many thousands on their product to be happy or not. This is a guy you want to keep buying your top tier gear and not piss off so he spends his money elsewhere. After this he will spread the word of either being impressed by how they took care of him or out there saying their really expensive laptop ended up a turd and they refused to help. Its worth the call anyway if for no other reason but to express to their management that their decision not to help will have you buying an HP to replace their brick.
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