Gotta say, I am somewhat shocked with how little cannabis knowledge some people have that are working at the stores. I am not sure what I was expecting, but I did think that the employees would know the genetics behind the strains they are selling. Also, I asked about changing my dispensary to the Chicago location and was told there wasn't a way to do that on the internet. However, all the Chicago dispensaries have web based forms and of course the state has its own way to do it. Just little things these places should know.
One thing I have really liked is the accurately dose tinctures and sprays. I was a little underwhelmed by the wax I purchased. However, its so nice to be getting exactly what strain you want. I had pretty good connects for a long time but you could never be sure.
I think its important to remember that our system is never going to be equal to what we say in California and Colorado (whose markets have also changed drastically as well) and that things will improve with time. Its still a trip to walk into a store and be able to purchase pot.