but i think i have to return it. on the top string, the E string, when playing the 12th or 13th fret, the string hits the 14th fret and makes that "noise". i know what it's called i just forget the term at the moment. there is no way to adjust the action so i think the fret needs to be filed down. i guess. i need to go back tuesday to pick up the right case for it so i will let the dude look at it then. otherwise i like it. it's an acoustic/electric with built in pickups. i can take it anywhere.