there was really no need for this thread. "today i'm going to order some ferts, wish me luck!!!" if you're unsure about a certain seed-bank, don't use them. just use a place that's been around for a few years. i only use 2, and they've been in business for double digit years. think of beans as any other product out there on the market. you wouldn't want to go buy a fairly pricey item, from someone selling out of the trunk of their car. there will always be people that don't get their beans for whatever reason. when you can't pick it up in person and have to rely on a carrier, it can get lost or stolen. i had something from e-bay stolen by a guy that worked for a sub-contractor for the post office. i got lucky and got it back. but the fact remains, shit gets lost sometimes. do a little research, ask some friends. don't put any faith in a post like the one you mentioned about attitude. there will be people that come screaming and crying and making accusations about beans sellers, when something happens with their order or there's a delay. just contact the company and be cool. if you start talking shit to them, you won't get diddly! most companies want your business, your repeated business. treat them with respect and you'll usually get the same in return.