Dont purchase optic led

Lordhooha

Lordhooha

Well-Known Member
Summerofsam said:
Purchased from the brand optic led these lights are trash and their customer service is too.
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Ok first the lights aren't bad. Second their customer service does suck though. I've called them in the past because some optic 8's died out under warranty cool call them up and see what's up. They wanted to send me parts and fix them myself. Like I have time to do that. But as far as the fixtures themselves they're not bad at all.
 
S

Summerofsam

Member
bk78 said:
Great review and explanation, bro.
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Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
 
R

ricman

Well-Known Member
Reply
Summerofsam said:
Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
Click to expand...
Possible user error....and lighting companies wont allow you to return lights because you are not happy with the results.
I personally have no issues with my Optic LED's.....
 

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bk78

bk78

Well-Known Member
Summerofsam said:
Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
Click to expand...
Sounds like a you problem to me
 
OSBuds

OSBuds

Well-Known Member
Ricman & BK are correct, user error.
Those Cree COB's & Osram LEDs are used on other LED fixtures.

You have to follow the light intensity setting's on page 7 of the manual.
And follow the recommended hang height. It is a little different between a
90 deg. and the 120 deg lens fixture.
 

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burnbluntz12312

burnbluntz12312

Well-Known Member
Summerofsam said:
Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
Click to expand...

I'm all about getting the most out of my time, how did you get two grows in three months?
 
S

Summerofsam

Member
OSBuds said:
Ricman & BK are correct, user error.
Those Cree COB's & Osram LEDs are used on other LED fixtures.

You have to follow the light intensity setting's on page 7 of the manual.
And follow the recommended hang height. It is a little different between a
90 deg. and the 120 deg lens fixture.
Click to expand...
Thank you for linking the recomended settings for a totally different fixture than I used very helpful
 
bk78

bk78

Well-Known Member
Summerofsam said:
Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
Click to expand...

sounds like a YOU issue to me.
 
420burn420

420burn420

Well-Known Member
Summerofsam said:
Lights put out more heat than 1000 watt hps increasing my grow room temp by 20 degrees.
Lights themselves sorched half the plant two grows in a grow different strains damage in same zone. maybe a problem with certain chips or lenses. Light burn to the point of no return.
After 3 attempts of contacting customer service they dont allow me to send in under 10 year warranty and suggest i sell the light locally on craigslist after 3 months ownership.
So to recap, dog shit lights terrible customer service
Click to expand...
What's the distance you have the lights from plants and what stage are the plants in ? Sounds like you have it too close on 100% or close to it. Maybe tell us the model /watts etc.
 
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