I placed an order a few days ago and decided to add some more beans but couldn't get a message through to their customer service contact address. On seedbankreview they had a good mark this year but who knows where that was generated? There was also a gmail email listed for contact that didn't match their website address? They seem to have some nice gear but if I can't get them on their phone line tomorrow my money will never see the inside of an envelope with their address on it!