You can probably do a reset if it's got a replacement probe option.
It will be replaced if that's not an option - if it's old stock not bought directly the probe might need an overnight swim or longer.
IDK switching brands is the answer TCH, they all have a limited probe life and an old friend was a water treatment operator and he would process hundreds of thousands of gallons in a single shift. That company was Meade-Johnson, the biggest baby formula manufacturer in the world. He used blue labs for his own grows and the meters he had at work were $300/pop and higher for the continuous use consoles.
I wouldn't pay for one either but they are ones of the better ones out there and product support is important now a days!