Haha, yeah the butter works well for me too, weird. Like I said call em up they'll get to the bottom of it and their customer support is legit.
And I have done the crock pot method, it's just honestly a pain in the balls. More work than it's worth for me most times. This machine makes it as easy as using a keurig machine ha.
I also never could make the gorilla tranquilizers with the crockpot because it would take forever for me to get all the trim saturated. The first time I used this machine I was like wtf, there's too much trim and not enough oil... I was wrong, after it was done the plant matter was reduced to a small fraction of the size. I'm sure you can do that with a crockpot but you're gonna be over it stirring for a while if you put a lot of plant matter in there....
Also everyone I talked to say put it on the crockpot for 6, 12 or even 24 hours. I was skeptical but this thing did it in 1 hr for oil and 2 hrs for butter. Consistent results everytime. I wish I could let you use mine next to the crockpot ha, you'd prob never use the crockpot again after trying it