Guys, i read somewhere in rollitup.org about getting a free replacement pump. I tried looking around for the post so i can give credit where its due but can't find it now.
It works. I just received email from them that they will send me a new one free of charge. So i have an backup just incase the pump does goes kaput.
I just received this after i send them my address and they didn't ask for anything else...no sales receipt or serial number if there was one.
"Thank you for sending me that information. I went ahead and placed the order to have a new pump sent to you. If you have any further questions or concerns, you can reach us at 800-476-9669.
Thank you and we look forward to hearing from you
Scott Huizenga
AeroGrow Customer Care"
Here was their email response to my initial email stating that there was a problem with my pump...
"Thank you for contacting us concerning your AeroGarden.
I'm sorry to hear that the pump in your garden has recently become noisy. This is due to a minor flaw in the pump which has since been corrected. If you will provide us with your name and address, we will gladly send a replacement. The new pump will come with simple installation instructions, but of course you can call if you need any assistance.
We apologize for the inconvenience (and the noise), and look forward to hearing from you.
"