Turn computer on/off and then try again. Look for a pop-up warning and deselect 'don't allow pop-ups'. If that doesn't work try Mozilla or Chrome or whatever one would be new for you. If that still doesn't work then maybe chatting isn't for you.
chat seems to be down atm for some odd reason.. i thought i had heard someone saying this a day or so ago, but i hardly every check it out personally, but just went over after reading this thread and it seems to not be working at all atm for some reason..
when i clicked on it a new page opened and it says error, this page is not available at this time or something similar..
oh, i didn't realize that was you baby girl, if i had noticed it was you, i probably wouldn't have helped out, lmao.. i kid, i kid, glad to see you're exploring the stie..