UncleBuck
Well-Known Member
got a letter in the mail today telling me my credit card company would be starting to charge an annual fee (to provide the same services they provided me for years without an annual fee).
i called them up several times to speak with different reps and managers to find out why.
none of the answers made any sense, and every rep and manager had a different reason.
i did their job for them and explained why they were doing so. recent bills passed into law mandated, among other things, that they end their unethical practice of changing the payment date every month, thus leading to less late fees, thus leading them to look for other ways to scalp their customers.
do i blame the government for telling my bank to play nice in the sand box? nope. do i blame the credit card company for throwing a hissy fit after being forced to act ethically? yes i do.
needless to say, i avoided the fee by simply closing my account, as they are not allowed to change the terms and conditions of the contract i entered into without offering an opt out.
i still feel it to be prudent to waste more of their time. i will be continuing to call them so that they are forced to waste their time and money on me. i will also be undermining employee morale in the process, a nice little added bonus.
so heads up to anyone who has a credit card with BoA....you will now start paying an annual fee because they can't deal with being forced to act more ethically.
gotta love big business, eh? who says we give them a nice tax cut?!?
i called them up several times to speak with different reps and managers to find out why.
none of the answers made any sense, and every rep and manager had a different reason.
i did their job for them and explained why they were doing so. recent bills passed into law mandated, among other things, that they end their unethical practice of changing the payment date every month, thus leading to less late fees, thus leading them to look for other ways to scalp their customers.
do i blame the government for telling my bank to play nice in the sand box? nope. do i blame the credit card company for throwing a hissy fit after being forced to act ethically? yes i do.
needless to say, i avoided the fee by simply closing my account, as they are not allowed to change the terms and conditions of the contract i entered into without offering an opt out.
i still feel it to be prudent to waste more of their time. i will be continuing to call them so that they are forced to waste their time and money on me. i will also be undermining employee morale in the process, a nice little added bonus.
so heads up to anyone who has a credit card with BoA....you will now start paying an annual fee because they can't deal with being forced to act more ethically.
gotta love big business, eh? who says we give them a nice tax cut?!?