Tude orders/promos delivery

Serapis

Serapis

Well-Known Member
That is some serious BS.... I've ordered four times from Tude, everyone fucked up. They STILL owe me seeds and a shirt from my very first order! Every fucking time I order, I leave a comment stating orig order number and that Rachel stated she would fix it on the next order... two more orders and they have still not fixed it, AND those orders HAD their OWN fuck ups that now need to be righted.... I just got an email from jodie that the seeds I ordered, Cataract Kush, were sold out and they are waiting on a new order to arrive so I'll have the 'freshest souvenirs'. I'm sick of the Tude.... If my order arrives less than complete, they are going to hear from me loudly and clearly and MC will be charging them back. I'm tired of being screwed by the Tude....

Here is the latest excuse....

Hi There,
I am so sorry for the delay. We did have to wait for another delivery of Cataract Kush which did hold up the parcel. Although I am sorry for the delay and we will get this sent out to you as soon as possible, the delivery we had to wait on will ensure you have the freshest possible of souvenirs.
Once again, apologise for this delay, and in normal turnaround we have the order out within three working days.

Many Thanks,
Have A Great Day,
Jodie @ The Attitude


nothingtodeclare said:
i was missing half my promo seeds rachel/jodie emailed me back to say sorry for any innconveinence caused an thank you for being patient please leave a note in your next order an i will have them shipped out to you, gutted that i have to buy another order just to recive the free ones i should have got in the first place,
i brought my promo order on
friday the 4th there was problem with payment some how it was missplaced or overlooked got an email to say they found it on the 5th an one on the 6th to say my order has been packed an would be posted monday morning 7th got my order next day the 8th i suppose it s a bonus being in uk to recieving order quickly, but yes as i said half the free seeds were missing so made a new order this morning just to get my original freebies i suppose thats the way the cookie crumbles

when you all recive your order how many have replacements or have to do the same as me buy more just to get the freebies you were supposed to have in the first place
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boogieman26

boogieman26

Member
genuity said:
no matter what,its still going to take 8-10 weeks to smoke N*E*WAYS.....
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oh ya i forgot i cant smoke seeds... so that makes it ok that my seeds havent been sent out. i dont even plan on using these seeds for another 2 or 3 months. that doesn't mean that they shouldnt be processed and shipped in a timely fashion.. u dont go 2 mcdonalds and wait 3 hours for a big mac.. right?? i kno this aint micky d's but come on bro..
 
taipanspunk

taipanspunk

Active Member
...LOL I got an order today, but it wasn't my order...

I placed my credit card order right when it started on the 4th and the site went down on me (I brought it up on a different thread). I called and asked if my order went through they said no they didn't see it, so after a few hours later I replaced the order. Everything looked good and got the usual updates via email. This morning, instead of the order I placed I got someone else's order... WOW!!!

...long story short, I called them up last night (my night, their day) and informed them of the order. I offered to return or pay for it (since I liked all the seeds) and they said that it's okay to keep it and wait for my right order (which appears to be in transit). They implied that they are going to treat that person's order as lost since they were so busy...

...so that's my promo experience...

As fars as working on the weekends. They worked because my general questions were answered via email and one of them involved checking their stock... So the situation, I think they did try to prepare for the bday promo, but didn't expect how well it turned out. No one can really prepare for something like this... which reminded me of my disneyland vacation last year. My friends and I got shut out one tuesday at 9am because they were over capacity. Disney knew it was holiday season, and it was just after days of rain... so coming back to thread... I can sympathize... super sucks though...
 
N

newstrainnewrules

Active Member
i recieved an email this morning with my tracking number they shipped it out on monday the 7th, royal mail says its already in the states, usps says its on its way to being delivered
 
londonfog

londonfog

Well-Known Member
newstrainnewrules said:
i recieved an email this morning with my tracking number they shipped it out on monday the 7th, royal mail says its already in the states, usps says its on its way to being delivered
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Good to see you got some kinda of result...Don't worry about that USPS info they take forever to update..I once had my seeds in my hand and they still had it as : Origin Post is Preparing Shipment....the next day it updated with everything...go figure
 
JeromeT

JeromeT

Well-Known Member
Inquired from attitude status of my order yesterday. Today they sent me the form letter they sent everyone else. Then they sent me this message:

Thank you for your order, unfortunately we cannot ship mugs to PO Boxes as alot of the times they cannot fit, so we are sending you a t-shirt instead. I hope this is okay.
Many thanks
Laura

This is the biggest crock of $hit I have ever heard. Anyone who has ever had a po box here in the us knows that the po will put a yellow card in your slot to let you know you need to pick up your item at the front counter. All of the shipping they do and they dont know this? Bull $hit! I really like the "I hope this is ok". How about asking me first? Or better yet, why not be honest with me and tell me they are out of mugs or boxes that size or whatever? To each his own, but if I am growing, wearing a tshirt of a pot seed company isnt exactly stealthy. I replied to their email that it was not ok and to send me my mug. So we will have to see how that goes. If they do send me my order correctly I will tell everyone as such.

Also, this crap where they say they'll make your current order right on your next order doesnt fly with me. If you don't get my order right and refuse to make it right on your dime, you will NEVER get another order from me and I will initiate a charge back.

 
T

TheLastWood

Well-Known Member
See serapis they oversold our shit.
Did they dispatch yours yet?

If yours didn't dispatch and they're waiting on cataract kush how did they dispatch mine this morning? They better now have lied to me.
 
C

cmt1984

Well-Known Member
its sucks that you guys got fucked up, but you shouldnt let it stop you from ordering. everyone makes mistakes.

did you make your order for the mug...or the seeds?
 
genuity

genuity

Well-Known Member
boogieman26 said:
oh ya i forgot i cant smoke seeds... so that makes it ok that my seeds havent been sent out. i dont even plan on using these seeds for another 2 or 3 months. that doesn't mean that they shouldnt be processed and shipped in a timely fashion.. u dont go 2 mcdonalds and wait 3 hours for a big mac.. right?? i kno this aint micky d's but come on bro..
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hey,i got down wit the promo to,but i kept it pushin like my grow.....the seeds will come.
and if u hit micky ds at 11:30-12:30"rush time"lunch time"promo time"....yea you going to be waitin,might not get the right order,might get someone else cheesbuger!!!
 
Serapis

Serapis

Well-Known Member
Let them fuck up 3 consecutive orders of yours and then come back with that same attitude.. ;)

Attitude makes a LOT of mistakes.... I've ordered 4 times, ALL mistakes....

cmt1984 said:
its sucks that you guys got fucked up, but you shouldnt let it stop you from ordering. everyone makes mistakes.

did you make your order for the mug...or the seeds?
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C

cmt1984

Well-Known Member
Serapis said:
Let them fuck up 3 consecutive orders of yours and then come back with that same attitude.. ;)

Attitude makes a LOT of mistakes.... I've ordered 4 times, ALL mistakes....
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dude i completely understand your situation...i mean...4 times...thats unacceptable....i would probably change my ways too. but getting a t-shirt instead of a mug? who cares..
 
Serapis

Serapis

Well-Known Member
I can only relay what I was told.... No, it is still in processing..... Cataract Kush is NOT sold out, according to the website, neither is the Confidential Cheese that you get for free when ordering Cataract Kush. I have no idea what is going on, only that once again, the tude has me bending over.. and this is the last fucking time.

TheLastWood said:
See serapis they oversold our shit.
Did they dispatch yours yet?

If yours didn't dispatch and they're waiting on cataract kush how did they dispatch mine this morning? They better now have lied to me.
Click to expand...
 
Serapis

Serapis

Well-Known Member
Obviously the person who was given a choice and choose an item is the one who cares. I can understand you not giving a fuck, as it isn't your order, but don't be tellin someone else they have no right to be upset or angry with a company. He purchased a damn mug and has EVERY right to expect one, period. The PO BOX story is crap regarding mugs and we all know it.

cmt1984 said:
dude i completely understand your situation...i mean...4 times...thats unacceptable....i would probably change my ways too. but getting a t-shirt instead of a mug? who cares..
Click to expand...
 
Swayze Express

Swayze Express

Active Member
taipanspunk said:
...LOL I got an order today, but it wasn't my order...

I placed my credit card order right when it started on the 4th and the site went down on me (I brought it up on a different thread). I called and asked if my order went through they said no they didn't see it, so after a few hours later I replaced the order. Everything looked good and got the usual updates via email. This morning, instead of the order I placed I got someone else's order... WOW!!!

...long story short, I called them up last night (my night, their day) and informed them of the order. I offered to return or pay for it (since I liked all the seeds) and they said that it's okay to keep it and wait for my right order (which appears to be in transit). They implied that they are going to treat that person's order as lost since they were so busy...

...so that's my promo experience...

As fars as working on the weekends. They worked because my general questions were answered via email and one of them involved checking their stock... So the situation, I think they did try to prepare for the bday promo, but didn't expect how well it turned out. No one can really prepare for something like this... which reminded me of my disneyland vacation last year. My friends and I got shut out one tuesday at 9am because they were over capacity. Disney knew it was holiday season, and it was just after days of rain... so coming back to thread... I can sympathize... super sucks though...
Click to expand...
Taipanspunk do you mind telling us what seeds you did get so maybe someone can match it to their order and can get a start on getting them resent?
 
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