stoneyluv
Well-Known Member
All I know is I tried to be chill about the first messed up light even though it took so long (grow time) to get a replacement out and now the others are going to take even longer. Unless they send a free light with my replacements I will never buy Kessil again. HAHA, they inquired about my t-shirt size as if me advertising for the company is going to smooth things over, nope, and here's the kicker they waited to hear back from me on my t-shirt size before sending my lights out. WHAT?? I couldn't believe so I told them they can keep their t-shirts, that there's no chance I'd wear them after all these delays.
that says it all right there.... a fuckin t shirt?!?!?!?! what are ya gonna grow with a tshirt!! that is very poor customer support on such a large order.