brickedup417
Well-Known Member
As long as I have been in it I have never had to make a bad seed company review. But cookies…..where do I start. The cookies seed co had their big drop and I wanted to try a few things out. So I tried for hours to get the beans but everytime I made it to checkout I was booted then I got a message saying they would re-drop them in 1.5 hours so I tried again and finally got threw, and the money came out on my end so I was stoked. After a few days and no order or shipping confirmation I emailed and attempted to call their customer service. They shot me a message back saying check my junk folder, I did and there’s nothing. I messaged them back but nothing? Meanwhile I received 2 other orders from the company I usually use. I would highly recommend not using cookies I totally understand it’s around the holidays but to not even respond? Why did I pay for express shipping and you can’t even attempt to communicate back? Horrible customer service….. I have been doing this along time and have never had an experience like this one.