Got a message from a guy who changed his order 12 times before settling on what he wanted. He doesnt understand how that is bad and causes issues...
Then mad he used a forwarding service and they tossed his beans and mailed him his shirt.
Just a peek at some of what dbj has to deal with. I imagine that alone was many emails...
Hey brother
Thanks for bring this guy up. I wanted to PM you because that guy was out of control.
He did not change his order. Over 2 days he made 12 orders. He cked out with 7 packs of GB BX4, 6 packs of GB BX 3, 7 packs of Bog bubble. and a lot of others. Then he sent in 200 dollars and only wanted 1 pack of GB and 1 pack of Bog bubble.
I made that adjustment and told him he could not do this again.
That same day he asked to take the gorilla bubble off and replace it with Sunshine Daydream. That is when I lost it. He screwed tony and I out of the other sales and then does not even want a pack from tony. Then he starts some shit about how I am screwing him over and he is going to let tony know. I told him please do just tell him the whole story.
And for anyone that is up set with me for the time it took to get their beans. I am sorry. I agree it should not take over a week.
But when you do 15% off the hole site and drop over 100 new strains,and do a ton of BOGO free.Times will take longer.
Why don't I hire more help. Well I wish I could. But with all the packs that are not tampper proof,I worry some one else would possible steal or switch the beans. My wife and I are older and we do not have any children. And until this year no one in our family even knew about GLG.
I own another Business in town so I can not openly try to hire help. Al tow it is legal, there would be a lot of negative feed back.
What I can say is I personally packed every single order sence GLG opened. I try and pack them the way I would want my high price beans packed.
And Peeps always get what they ordered plus some great freebies. And I give out lots of swag to help support my breeders.
And If people were in a hurry for spring planting,I had a 15% off the whole site in March. You should have ordered then.
And I am not hating on anyone,just explaining. And THANKS to all of you who waited and continued to support me.
I do hope things will be faster when the new site comes up. It will auto print labels and auto send tracking numbers.That will be a major time savor.
Thanks and have a great holiday.