Yeah, I don't normally read FAQ's, and obviously didn't in this case. May I suggest that instead of flashing the "someone just bought " marketing scheme banner that pops up at the bottom of their website. They should flash important information to customers that don't want to surf through the faqs and what not to figure everything out. Gu seems like a nice of enough guy and really didn't want to vent on this thread. Probably shouldn't of. At any rate I think they should be a little more flexible with their shipping policy considering what the cost are. It was gonna cost me 80+ for shipping. When shipping starts to encroach like 30 percent of a 300 dollar order, I start having problems. If it was my company and someone wanted to spend 300 plus for some beans, I would go the extra mile and put my employees to work to make sure it happens. They also have this go to line "in order to pay our employees a livable wage" they used more than once which was kind of annoying and seemed nothing more than something that sounds good in order to justify their position. How about using the line "in order to keep out customers happy" so we have employees, we have no problem throwing all those in one envelope!
Also, I will mention, since it was my mistake I emailed them and asked them another question and agreed to pay for what I had ordered, when I went to my account I saw that all my orders had been cancelled so I just said screw it ( It seemed like less than a week since I had placed my orders, so it seemed rather quick, maybe it was a little longer idk.)
And yes I'm looking forward to seeing some CNC's pop..