Dr Gruber
Well-Known Member
Hope all is well. I am writing you this ,possibly in hopes of some helpful info. I have and will not write to DGT. [actually I shouldn't since I did not place the order.. The problem still exists on the Girl Scout Cookies beans not popping ,except the one I had mentioned earlier. He sexed it and fortunately it is a Fem. So that's nice, However The person who placed the order has sent him a letter asking for them to address the issue, and being in the customer relations business, I must assume she handled the inquiry in a professional established manner. No reply at all from Dr. Greenthumb's. In your dealings with them, is there a tip or advise you can give me. I will send any info to the person whom placed the order. Thank You. .... Regards, dano
I know you're not asking me but i thought i would chime in anyway because it could be time sensitive. First thing is to make sure you saved the dud seeds to return to Doc just like you would if you were returning a pair of pants, etc, to another business.
Secondly, I would make sure to keep any adversarial language out of your email. Treat him as you would any person you respect and don't act like a tough guy because i think thats a tip that its a possible scam. It's unfortunate but the cannabis world is full of scammers and its probably tough to weed out the honest customers from the dishonest.
Doc is a fair and IMHO, an honest person. If you are square with him, he will be square with you.
I think OMS has been dealing with Doc longer then I have so hopefully he will respond soon and correct anything i missed.
Take care and good luck.