Well I have less than desirable things to say about them. I have placed orders as far back as 2008. In every case they served me and others well. ordering some of the same things year over year quality has maintained. Many times it feels as they hype certain products that dent really deserve it. As many others I placed a order 5/6/2014, as usual it was dispatched about 24 hours later. about 10 days later I was expecting these in the box. When I had to dig up my tracking number it felt kinda strange. I expected to see it tied up in customs as many claim happen now. Over the years we see seed companies have to adjust the methods of delivery as they get caught on too. I felt some apprehension before the sale so I added the "insurance". its sad that you have to add a 10-15% tax to ensure the sale. ( I truly believe if they were getting orders pulled in high volume they would adjust) Well when I tracked the package it has no details. I contacted them and asked and then the generic 21 days line came out. In reality that means 1 week of june before they do anything. I contacted them several times only to get the we cant help you till them. REALLY like its going to magically show up at my door. Not worried about it being made right, as I know they will, just a huge disappointment, and it will signal the end of my relationship with them.