So - let me just state from the beginning - I'm not here to "bad-mouth" anyone or any company - just here to tell my story - because people have helped me - it's the least I can do.
So - my first ever attempt at buying seeds went to Nirvana - mostly because They were highly reccomended here on this site.
(over) Two months ago - on Feb 28th, I ordered some White Rhino - one of my favorite strains
After three weeks, I was worried - mostly because it was my first time ordering seeds, and I had no idea if it was even possible to get seeds mailed to my state.
So I posted a message on this board venting my fears and worries.
A few poeple told me I was being overly nervous and I should be paitent
So I said "ok..." and waited.
I put in a "ticket" into "Alice" (customer support) at Nirvana...she told me to basically ... be paitient.
However - before I was even able to post a message to customer support - I tried to look up my order # (from my invoice) and there was in fact, no record of my order - or my account (created to place the order in the first place)
SO in my message - I mentioned that I couldn't find any record on their site of my order that I placed, or even my account I created at all...and well...WTF?
I was informed that just after I placed my order - that they (just my luck) had changed their "shopping cart" system; and that I would have to re-create an account to log into, and whatnot.
(Basically, start over)
However, I was also told that there WAS a record of my order - and it was shipped out March 4th (placed Feb 28th)
Anywho...I waited....what else could I do ...order more seeds?
(Well....actually.....yeah....)
So I did that.
But not with Nirvana....
Earlier in an alltogether separate post - I asked the board where I could find "Lavender / Soma" seeds, because I had found one site that had them - but they wouldn't ship to my State, if even to the States at all.
I was reccomended "The Attitude" emphatically - and was given their praises.
SO - (long story even longer- bare with me) - after my first order didn't arrive from Nirvana after five weeks, "Alice" told me that she would ship out a second order - which was "something rarely done"
And I was told to "cross my fingers"
I gave thanks profusely for the attention and effort, as well the gesture of a second order - - and well...crossed my fingers....
However - at that same time, I decided (since I didn't know what else to think much less do - and I really needed seeds) to order some Hindu Kush from "The Attitude"
(I picked that strain because it was close to what I wanted (a dense Indica) , and was well...cheap (relatively speaking, as far as seeds go... )
Point to that was - If I was going to loose money again, I didn't want it to be a lot....
Well...I'm happy to announce (finally) that not only did my seeds arrive (from The Attitude) in less than TWO WEEKS - I should let all know that when I ordered my HK from them, they also threw in some Thai Skunk as a "gift" FOR FREE (IE - awesome!)
As well (and for me - equally important) they also offered TRACKING !!!!
Something Nirvana doesn't......or rather won't....
They say they couldn't, or can't .....but....obviously they could...'cause The Attitude in fact - does, did, and it worked too....
So....here it is over two months since my first order....(from Nirvana) and over a month since I was told out a replacement order would be shipped out.
Despite receiving very nice customer service from "Alice" - alas....I have no seeds from Nirvana.....wah.....
BUT -
All of my seeds (repeat...) ALL OF MY SEEDS - that I ordered from The Attitude (not only arrived, but...) sprouted .....
And even though they are itty bitty babies at this writing ....they are growing fast and looking good....
(especially - the HK - which was my reason for ordering in the first place - the TS are but a lovely bonus)
SO what's the moral of the story?
Of course, there is none.
Again - I'm not here to bad-mouth or play tattle tale....truly not.
Great customer service notwithstanding - my goal is and was - to get seeds.
Not to loose sleep - much less....MONEY (ahem...which in fact...I did)
Period.
I just thought - for the interest of all those concerened - well...I'd post my story.
Do with it what you wish.....
Peace, and happy growing
Jay
So - my first ever attempt at buying seeds went to Nirvana - mostly because They were highly reccomended here on this site.
(over) Two months ago - on Feb 28th, I ordered some White Rhino - one of my favorite strains
After three weeks, I was worried - mostly because it was my first time ordering seeds, and I had no idea if it was even possible to get seeds mailed to my state.
So I posted a message on this board venting my fears and worries.
A few poeple told me I was being overly nervous and I should be paitent
So I said "ok..." and waited.
I put in a "ticket" into "Alice" (customer support) at Nirvana...she told me to basically ... be paitient.
However - before I was even able to post a message to customer support - I tried to look up my order # (from my invoice) and there was in fact, no record of my order - or my account (created to place the order in the first place)
SO in my message - I mentioned that I couldn't find any record on their site of my order that I placed, or even my account I created at all...and well...WTF?
I was informed that just after I placed my order - that they (just my luck) had changed their "shopping cart" system; and that I would have to re-create an account to log into, and whatnot.
(Basically, start over)
However, I was also told that there WAS a record of my order - and it was shipped out March 4th (placed Feb 28th)
Anywho...I waited....what else could I do ...order more seeds?
(Well....actually.....yeah....)
So I did that.
But not with Nirvana....
Earlier in an alltogether separate post - I asked the board where I could find "Lavender / Soma" seeds, because I had found one site that had them - but they wouldn't ship to my State, if even to the States at all.
I was reccomended "The Attitude" emphatically - and was given their praises.
SO - (long story even longer- bare with me) - after my first order didn't arrive from Nirvana after five weeks, "Alice" told me that she would ship out a second order - which was "something rarely done"
And I was told to "cross my fingers"
I gave thanks profusely for the attention and effort, as well the gesture of a second order - - and well...crossed my fingers....
However - at that same time, I decided (since I didn't know what else to think much less do - and I really needed seeds) to order some Hindu Kush from "The Attitude"
(I picked that strain because it was close to what I wanted (a dense Indica) , and was well...cheap (relatively speaking, as far as seeds go... )
Point to that was - If I was going to loose money again, I didn't want it to be a lot....
Well...I'm happy to announce (finally) that not only did my seeds arrive (from The Attitude) in less than TWO WEEKS - I should let all know that when I ordered my HK from them, they also threw in some Thai Skunk as a "gift" FOR FREE (IE - awesome!)
As well (and for me - equally important) they also offered TRACKING !!!!
Something Nirvana doesn't......or rather won't....
They say they couldn't, or can't .....but....obviously they could...'cause The Attitude in fact - does, did, and it worked too....
So....here it is over two months since my first order....(from Nirvana) and over a month since I was told out a replacement order would be shipped out.
Despite receiving very nice customer service from "Alice" - alas....I have no seeds from Nirvana.....wah.....
BUT -
All of my seeds (repeat...) ALL OF MY SEEDS - that I ordered from The Attitude (not only arrived, but...) sprouted .....
And even though they are itty bitty babies at this writing ....they are growing fast and looking good....
(especially - the HK - which was my reason for ordering in the first place - the TS are but a lovely bonus)
SO what's the moral of the story?
Of course, there is none.
Again - I'm not here to bad-mouth or play tattle tale....truly not.
Great customer service notwithstanding - my goal is and was - to get seeds.
Not to loose sleep - much less....MONEY (ahem...which in fact...I did)
Period.
I just thought - for the interest of all those concerened - well...I'd post my story.
Do with it what you wish.....
Peace, and happy growing
Jay
