I ordered seeds from the Attitude Seedbank like normal, they had a good promotion going on, I had to jump on the deal.
I ordered 2 5-packs from HSO and got a load of freebies. Things progressed like normal for a seed order, and I payed with bitcoin immediately. The whole transaction was complete within 3 minutes.
The Attitude Order states that I placed the order at 8:36AM, while the bitcoin payment receipt states that it went through at 8:25AM.
So, Attitudes internal clock is messed up and they are claiming that my payment did not take place in the 15 minute window that they allow for bitcoins.
They had no problem taking my bitcoins and money, they just have a problem honoring my order.
The other thing is they are very unprofessional about the entire ordeal. This is the reply I was given: "Hi there "I am afraid that you have paid after timeout. You would need to 4request a refund in order to make the payment again."
After receiving this response, I told them the information about times and the send me another typo laden email in return: "I am afraid that you have to make sure that you fit in those 15 minutes to transfer aal the funds over"
I'm posting here so that everyone can be aware. I have ordered from Attitude before, and I have used bitcoin to pay before. No issues ever. The thing is, if you have an issue, they are not professional in the way they handle the transaction. Stick to Herbies, they have excellent customer service that I can attest to. I just wanted to share my latest experience, and i hope other people have not had to deal with these incompetent stoners.
I ordered 2 5-packs from HSO and got a load of freebies. Things progressed like normal for a seed order, and I payed with bitcoin immediately. The whole transaction was complete within 3 minutes.
The Attitude Order states that I placed the order at 8:36AM, while the bitcoin payment receipt states that it went through at 8:25AM.
So, Attitudes internal clock is messed up and they are claiming that my payment did not take place in the 15 minute window that they allow for bitcoins.
They had no problem taking my bitcoins and money, they just have a problem honoring my order.
The other thing is they are very unprofessional about the entire ordeal. This is the reply I was given: "Hi there "I am afraid that you have paid after timeout. You would need to 4request a refund in order to make the payment again."
After receiving this response, I told them the information about times and the send me another typo laden email in return: "I am afraid that you have to make sure that you fit in those 15 minutes to transfer aal the funds over"
I'm posting here so that everyone can be aware. I have ordered from Attitude before, and I have used bitcoin to pay before. No issues ever. The thing is, if you have an issue, they are not professional in the way they handle the transaction. Stick to Herbies, they have excellent customer service that I can attest to. I just wanted to share my latest experience, and i hope other people have not had to deal with these incompetent stoners.
