attitude just robbed me of 50 euro =(

the mook

the mook

Member
just a heads up.iv been dealing with them for a year with no problem ,and today made a order and when i pressed confim the order was ment to have gone through,but instead told me to re-enter my details.did so and made me re-enter again,3rd time it said i basicly had no money.double checked my card detail etc and iv been billed for the seeds but the order didnt go through.sent them emails etc got no word back :cuss::cuss::cuss: ..fuck them ill be using another seedbank from now on

just thought id throw my little mini rant up
 
delvite

delvite

Well-Known Member
the mook said:
just a heads up.iv been dealing with them for a year with no problem ,and today made a order and when i pressed confim the order was ment to have gone through,but instead told me to re-enter my details.did so and made me re-enter again,3rd time it said i basicly had no money.double checked my card detail etc and iv been billed for the seeds but the order didnt go through.sent them emails etc got no word back :cuss::cuss::cuss: ..fuck them ill be using another seedbank from now on

just thought id throw my little mini rant up
Click to expand...
...................your not the first today ive read lol, there must be somthing up ;)
 
F

fxbane

Active Member
Look mook, attitude is not going to run with your money. It is a massive company that takes a lot of orders every day. Your best bet is to actually phone customer service and the issue will likely be resolved immediately. Emails are slower to respond to, they always are... but rest assured they have a record of what has been charged to your card and if a genuine mistake has been made they will most likely throw you a few extra's to make up for the trouble.
 
the mook

the mook

Member
delvite said:
...................your not the first today ive read lol, there must be somthing up ;)
Click to expand...
at least it aint just me =p
@fxbane and i no that im sure it will get sorted just raging a little cause of the reason that i have been happy with them for well over a year now..as delvite said im not the only one,hopefully it will get sorted
 
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