Exact unit I have, also in Canada (Waterloo)
They sell them at Indoor Farmer
All my cuts in the aero cloner died. I inspected them after another day of looking terrible, and it appears the stems completely turned to mush and rotted where those colorful pucks hold them in place.
Absolutely no clue went wrong, but I have packed the aero cloner back up and unplugged it. Trying a new round directly in soil and it's going so much better it's unbelievable, it's day 5 and the clones are at full attention, full color, and look amazing
Only problem is, they say it takes twice as long
Wish I knew what went wrong, but I don't feel like this happening again, I lost 5 cuts