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After I outright refused the initial solution, and several emails about how I feel the situation was handled another manager reached back out to me. They have agreed to send me a replacement lamp as initially requested, so I am satisfied with the resolution. Sorry for spamming the site.

Keep an eye on the connector between the driver and the light. I had two(before the first one melted) and they both got very hot at that connector. I am getting rid of my second one, my fluence lights do not even get warm at those connections. Mars Hydro support told me they had fixed this...

My issue is that replacing the connection in no way guarantees the light is fixed. They did not even want to inspect the light and said they had fixed other melted connectors for customers this way, telling me there is an ongoing problem with these things melting. And the company's response is...

Directly from wall outlet/timer. Light began flickering so I checked all/replugged connectionsand the flickering stopped. 2-3 days later I noticed the same flicker and smelled burning plastic. The connection between light and driver was smoking/melting. I have owned the light for 1 year and...

My fc8000 caught fire and Mars refuses to replace it.

My FC8000 caught on fire and Mars refuses to replace it.

My Mars hydro fc8000 caught on fire and Mars refuses to replace it.

My Mars hydro fc8000 caught on fire and Mars refuses to replace it.

My Mars hydro fc8000 caught on fire and Mars refuses to replace it.

My Mars hydro FC8000 caught on fire and Mars Hydro refuses to replace it.

Mine lit on fire and Mars refuses to replace it. Spend the extra money and get an actual light.

Mars Hydro lights catch on fire. Then they will not replace the light.

Mars Hydro will not honor my warranty on a light that lot on FIRE.

I wish your company would have honored the warranty on my FC-8000 after it lit on fire. Horrible company.

I hope Europe is ready for the rash of house fires after the Mars Hydro lights hit...........

Very low. It's probably just going in the trash, lesson learned about saving a couple hundred bucks with second rate stuff from Chinese companies. I already knew, my own fault for buying junk really.

I received their email back. Since I bought the light 1 year and 1 month ago(Nov 20, 2021) I would have to pay for freight shipping to return it to a repair center where they will do the repair, then I would need to pay to ship it back. Or they said they would refund me 100 dollars (same as...

I am not happy either. I am literally only trying to warranty it to sell it second hand, and not even sure I should do that. I am getting rid of my other FCE 8000 as well, it is not worth saving a few hundred dollars when it could literally kill someone.

Deciding between the new Scorpion X or some Fluence 2i's. I have a fluence and it does not even get warm at the connectors so I am thinking just buy 2 more of them.

It is a 900 dollar light(I payed 1k for it a year ago). I would only be able to sell it for 4-500 bucks even if it was new on craigslist.