So my boss contracted an IT guy to fix our computers...

[Bonzi Lighthouse]

From other thread:

" I checked other stations and they are doing the same thing."

LOL nothing like infecting the whole network.

 

[guy incognito]

That's usually how I solve it. Several computers got infected simultaneously. The virus didn't seem to do anything terrible though, I could still use everything and access everything, even task manager, malwarebytes, and avg. Malwarebytes and avg both gave me a clean scan on 2 of the infected computers. I know they were infected though.

This issue never came up in the past because when something like this would happen I would hammer it out until I had it working. I had to leave it unresolved while I was out of town though. So instead of the problem fixing itself overnight like it usually does (from my bosses POV) he was paralyzed and staring at an infected computer for 3 days.

 

[guy incognito]

From other thread:

" I checked other stations and they are doing the same thing."

LOL nothing like infecting the whole network.

Well I don't know that the other computers were infected, or if just the server was infected. I've never encountered a virus that automatically propagates and infects other computers.

Also I didn't go infect the other computers. I tried to open the folder, but was prompted with the warning I described so I went no further with them. He claims they were all infected, but didn't identify just 1, he claimed there were thousands of infections on every computer, so I don't know if he is even talking about the same virus.

 

[Unnk]

OK, I do tech support and he is trying to find issues like a mechanic. If you called him in on one PC, thats all he needs to work on, he wants to check the other computers so he can tell you what is wrong with them. And virus removal is not hard, its just time consuming sometimes so people blow it out of proportion.

...here's how you solve (most) viruses...

1. Boot to Safe Mode with Networking (reboot your computer and start tapping F8 (usually) key as soon as it turns on.
2. Go to malwarebytes.com, download and run the tool multiple times, Full Scan (until it says no more)...if it asks you to restart do it....just remember Step 1 each time!!!
3. Go to CCleaner (http://www.piriform.com/ccleaner/download/standard) download that and run both Cleaner (click "Analyze" first, then "Run Cleaner" and Registry cleaner ("Scan for Issues" first, then "Fix selected issues"....yes to back up..."fix all selected issues".
4. Repeat both steps 2/3 again.
5. Restart computer normally (no F8 tapping) and test it out.


If that fails let me know. You can usually resolve most virus issues with patience and another working computer (to chat on RIU about it or Google anything you need)

again a guy trying to make money off his degree

looks at something says HEY if you dont get me to fix this

you gonna have problems

when in fact hes using his knowledge to try and talk over you because he thinks hell this company doesnt have a it guy other wise they wouldnt have called me

he can telll you what ever the hell he wants with out you being able to get the second opinion

 

[rollandtoke]

I just walked over to the other office and noticed he was copying our entire shared drive from an external onto one of the computers for temporary use, but he did a simple copy and paste of the entire thing and it's hung up. The reason he is moving it over today is because he attempted to yesterday and we only have half of the 40gb folder transfered. So i'm guessing he just did the same thing.

How would you guys copy a 40gb folder from one location to another? right click, copy, paste? I would personally spend 2 minutes to write up a script because windows sucks balls copying large folders. I would think anyone with any signifigant computer experience should know

If its a drive that has all you Windows installed on it and he is trying to Copy-Paste. You need to get him out of you office now, he has no clue what he is doing.

In order to successfully backup a drive with windows installed on it you need to make an image of the drive, not just CTRL+C, CTRL+V



If he is just moving data files (documents, excels, emails, pics, music, etc), it is just copy-paste but there should be no reason for hang-ups at all

 

[guy incognito]

It's just data, not an operating system drive. There is always hang ups with pasting huge folders, especially with multiple sub folders. Happens every time I move data of that volume.

 

[rollandtoke]

again a guy trying to make money off his degree

looks at something says HEY if you dont get me to fix this

you gonna have problems

when in fact hes using his knowledge to try and talk over you because he thinks hell this company doesnt have a it guy other wise they wouldnt have called me

he can telll you what ever the hell he wants with out you being able to get the second opinion

Please tell me how Im trying to make money off of my degree (which I dont have, certifications carry more weight anyways) when I am merely pointing him to absolutely free, proven tools to help him. AND provide him with a guide and screens on how. AND offer further assistance....AND we are talking about it on a MJ forum.

Go back to your wonderful world of linux and let him get his problem solved.

BTW, linux wont work in most work environments not due to the software/setup needed...more due to end user in-capabilities.

 

[Unnk]

fuck man i was agreeing with you get off the roid rage homie

smoke a blunt sounds like you need it

i was refering to the asshat at his job

edit btw

linux is a build it your self command line goddess


business' got them selfs out of shit holes with linux

 

[Unnk]

why are so many people quick to think one person is judging them when they could be agreeing with them

wars were fought over worse things people

AND even if someone has a disagreement with you

its the internet

but just read closely next time thats all

 

[rollandtoke]

fuck man i was agreeing with you get off the roid rage homie

smoke a blunt sounds like you need it

i was refering to the asshat at his job

edit btw

linux is a build it your self command line goddess


business' got them selfs out of shit holes with linux

Well, since you quoted my post about how to help dude out then started talking about people trying to make money I naturally took offense. I didnt see one positive thing in your post, it seemed as if your typing was directed at my post. You didnt refer to the "asshat" at all.


No offense taken if you truly didnt mean it, im just trying to help...as far as the blunt, unfortunately bowls make your shit last longer...lol



@ Linux, i know the benefits of it and respect it, I work for a variety of clients however, and most barely know how the fuck to turn on a comp and do word processing, so windows is just easy for companies like that.

Companies with intelligent users will of course adapt to linux.

So we both agree with each other it seems

Sorry mate.

 

[rollandtoke]

why are so many people quick to think one person is judging them when they could be agreeing with them

wars were fought over worse things people

AND even if someone has a disagreement with you

its the internet

but just read closely next time thats all

I believe you start your post (after quoting me) with

again a guy trying to make money off his degree

While I do apologize for taking offense, I cannot be blamed. Sometimes a proofread (even if medicated) doesnt hurt

 

[guy incognito]

If it was just me I think linux could work. Most of the employees are not as bad as rollandtoke described, but I wouldn't trust them to figure out linux. I get stupid questions and minor IT stuff all the time. Something as simple as the printer losing power and losing the stored address requiring us to retype the destination and login information requires me.

 

[rollandtoke]

It's just data, not an operating system drive. There is always hang ups with pasting huge folders, especially with multiple sub folders. Happens every time I move data of that volume.

I guess it depends on the age of the computer(s) (i.e. ATA vs SATA) and how many files are being transferred. But I still dont see his need to backup unless he plans on wiping the computers and reinstalling Windows on all of them. If its just a virus, it should be cleanable, if he cant clean it he should be informing you he plans on wiping.

Especially if its just data, viruses have less places to hide...operating system files are different as there are millions of them referencing each other.

 

[guy incognito]

I believe you start your post (after quoting me) with





While I do apologize for taking offense, I cannot be blamed. Sometimes a proofread (even if medicated) doesnt hurt

I thought he was dissing you at first too. Upon rereading it it is clear he was agreeing with you though.

 

[rollandtoke]

If it was just me I think linux could work. Most of the employees are not as bad as rollandtoke described, but I wouldn't trust them to figure out linux. I get stupid questions and minor IT stuff all the time. Something as simple as the printer losing power and losing the stored address requiring us to retype the destination and login information requires me.

While not quite as bad, still not the type you wanna trust to figure it out.

 

[guy incognito]

I guess it depends on the age of the computer(s) (i.e. ATA vs SATA) and how many files are being transferred. But I still dont see his need to backup unless he plans on wiping the computers and reinstalling Windows on all of them. If its just a virus, it should be cleanable, if he cant clean it he should be informing you he plans on wiping.

Especially if its just data, viruses have less places to hide...operating system files are different as there are millions of them referencing each other.

The main file server was out of commission. This was a backup on an external hard drive. They wanted to pull the data off of the external and place it on a computer for temporary access. Not sure why they can't pull what we need directly from external, but they wanted to shut the external off for some reason.

Today was my first day back at work, so I haven't been instrumental in anything that's going on.

 

[guy incognito]

While not quite as bad, still not the type you wanna trust to figure it out.

I barely trust them with windows. Exactly why I back up data from the server 4 times a day. I back up data from the back up once a week. And I make a copy of that backup in a different location. The only way we could actually have catastrophic data loss would be 4 simultaneous hard drive failures rendering them unrecoverable, or something that completely destroyed all 4 hard drives. They are all in the same building, so I think a fire or explosion is the most likely scenario.

 

[Unnk]

really its my fault im use to another site that allows me to quote another with anothers quote in it

so i was expecting that to happen

 

[JustCoasting]

This is just another reason I like RIU. An IT person can get good IT advise on a stoner site.

I hope someone else sees the comedy in this...

 

[rollandtoke]

really its my fault im use to another site that allows me to quote another with anothers quote in it

Mate, no offense taken. Truly. As far as quoting, I realize you were quoting my first paragraph and not the rest...as you can tell from me quoting you, you can just delete some stuff and quote a specific phrase so others realize what you are referencing. As most of my post was about how to fix it, i naturally assumed you werent referencing 2 sentences.