Kays Discount Garden Supplies - Review

Hey there fellow UK people, just a quick review of http://www.kaysdiscountgarden.co.uk/

At first sight, their website looks poorly designed and out of date (it's said "the cold weather is fast approaching" throughout the whole of the summer). Well, it is. But don't let that put you off:

  • Firstly, they have a huge range of stock. The only thing which I've searched for but they didnt have was urea phosphate.
  • Also, their prices are pretty good - most (unbranded) fertilisers are only about 30 quid for 25kg or about a fiver for 3kg (commidity chemicals that is, like sulfur, potassium nitrate or potassium phosphate etc).
  • Their customer support is very helpful.
  • They ship stuff discreetly, usually in reused boxes - no branding or anything.

However, there are a few cons:

  • It doesnt say on their website if stuff's out of stock. If something you order is out of stock, theyll just delay the delivery without telling you. However, if you phone them and ask if everything's in stock, they will check for you.
  • Delivery isn't next day, as most of us have come to expect when buying on line - they dispatch via a 48 hour courier. I guess that's still not bad at all though.
  • They sometimes don't send stuff in original packaging. Eg, something i bought was taken out of its box and only the inner bag sent. And when i bought some perlite, it arrived not in a heat sealed bag but in a bin bag tied in a knot. Presumably this is to cut down on shipping costs, and it isnt a huge problem anyway - nothing's ever got damaged and I don't buy stuff for the packaging.
I hope this has been helpful, and overall I recommend them, despite the minor disadvantages
 
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